Smart City has Government, People,
and Infrastructure well connected.
A Smart Government:
- • Enables citizens to access government services 24 x 7, through multiple channels from anywhere.
• Provides superior customer service and has a 360 degree view of citizen interactions with the government.
• Keeps citizens engaged through web and social media.
• Keeps citizens informed proactively during emergency situations and for other events through multiple communication channels including text messaging.
• Provides flexibility to citizens to receive electronic and make all forms of electronic payments using a variety of ways.
• Automates its business processes, monitors its operations, and reduces service delivery costs by operating efficiently.
• Is well connected internally to avoid departmental silos and connects to external systems to maximize efficiency and information sharing. Smart Governments adopt open standards for better integration and interoperability.
sMART Government Solutions
Create an Efficient Government, not just an Electronic Government
The core business of any government is to deliver services.
The services need to be efficient and timely. A well designed and executed service transformation program can result in reduced costs and increased citizen satisfaction.
The service transformation will not just lead to an e-Government, but an efficient smart government. Imex Systems Inc. along with our specialist partners provides end to end e-Government solutions from strategy to final implementation.
Are both citizen facing and internal facing to ensure that overall government operates efficiently and provides 24 x 7 convenience to citizens to access services using any device, any channel and at any time.
Smart Government solutions
We have delivered several complex projects dealing with all aspects of governmental responsibility - from departmental administration to information and service delivery. Imex Systems Inc. is an approved vendor for several governments has federal and provincial security clearance to handle confidential data and applications.