smart Government framework
iCity-CSP is a complete local e-Government framework that enhances citizen satisfaction, enhances staff productivity and helps better comply with regulatory requirements. iCity-CSP is built on the iGov core framework.
End-to-end Citizen Service Platform
iCity-CSP is the first end-to-end Citizen Service Platform enabling municipal governments to provide up-to-date information and 24 x 7 services to their citizens while reshaping and reorganizing municipal administrative processes and internal operations. iCity-CSP connects employees and increases productivity - making for a better government.
iCity-CSP is built on the themes of information, self-service, communication, collaboration and automation. It puts citizens first and helps realize a citizen-centric government.
iCity-CSP helps manage the full relationship with citizens, while providing a 360 degree view of citizen relationship with the local government.
Automate Routine Business Processes
iCity-CSP helps automate routine business processes and provides critical business data to help monitor performance, take correct decisions and enhance operational efficiency.
iCity-CSP is the most flexible, highly integrated, but modular system on the market today. It is robust and secure, while providing real time visual information.
iCity-CSP can be rapidly configured and deployed in days and weeks, instead of months or years.
It comes in various configurations and features, and is even affordable to small-to-medium size municipalities. Small municipalities can realize the same benefits as larger cities without the need to undertake large multi-year projects.
iCity-CSP provides a large number of application modules divided in to four streams:
- Online Services
- Online Payments
- Online Forms
- Online Mapping
- Online Directories
- Online Collaboration
- Content Mangement
- Agenda Management
- Service Management
- Employee Collaboration
- Municipal Performance Management
- Records Management
- Knowledge Management
- Document Management
- Application Integration
- Business Process Automation
- Citizen Relationship Management
- Integrated Revenue Management